# Bug report router

Turns complaints into Linear tickets with repro steps.

Canonical HTML page: <https://agenta.ai/marketplace/bug-report-router>

[Use it for free](https://cloud.agenta.ai/?template=bug-report-router)

- Category: Support
- Author: [Agenta team](https://agenta.ai/creators/agenta)
- Trigger: New message or mention
- Tools: 2 Slack + 2 Linear tools
- Version: 1.0.0

## Overview

Turns support complaints into Linear bug tickets, including repro steps pulled from the thread.

## How it works

1. Runs on a new support message or mention.
2. Read the report with Slack.
3. File the bug with Linear.

## How to set this up

1. Use it for free. Agenta creates the agent from this template in your workspace.
2. Connect Slack and Linear. Each app connects from the setup screen.
3. Test, then let it run. Run it once to check the result. Then the trigger takes over.

## What it needs

- Slack account
- Linear account

## Apps

Slack, Linear

## Related templates

- [Support triage](https://agenta.ai/marketplace/support-triage)
- [Support reply drafter](https://agenta.ai/marketplace/support-reply-drafter)
- [Feedback clusterer](https://agenta.ai/marketplace/feedback-clusterer)

## FAQ

### What does the Bug report router template do?

Turns support complaints into Linear bug tickets, including repro steps pulled from the thread.

### When does the Bug report router agent run?

Runs on a new support message or mention.

### Which apps does Bug report router connect to?

It connects to Slack or Intercom and Linear or Jira or GitHub.

### Which tools can the Bug report router agent use?

It can use Fetch conversation history, Send message, Search issues and Create issue.

### Is the Bug report router template free?

Yes. Every template runs on any Agenta plan, including the free plan.

### Can I customize the Bug report router agent?

Yes. Every skill is a versioned SKILL.md. Edit it in the playground, evaluate the change, then deploy.

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## Machine-readable

- [Sitemap](https://agenta.ai/sitemap-index.xml)
- [llms.txt](https://agenta.ai/llms.txt)
- [OpenAPI specification](https://agenta.ai/openapi.json)
- [Documentation](https://docs.agenta.ai)

Every page on https://agenta.ai serves this representation when requested with
`Accept: text/markdown`.