Agenta team
Knowledge
Knowledge chatbot
Customer-facing chatbot answering from your knowledge base.
Overview
Answers customer questions from your knowledge base, in chat or when mentioned.
How it works
- WhenRuns on mention or a new customer message.
- Step 1 · NotionRead the knowledge base.
Read pages - Step 2 · SlackReply to the asker.
Reply to customer questions
Tools it can use
SearchFind pages relevant to the question.Get page contentRead the page to draft a cited answer.Fetch conversation historyRead the incoming question thread.Send messageReply in-thread with the cited answer.
Set it up
- 1Use it for freeAgenta creates the agent from this template in your workspace.
- 2Connect Notion and SlackEach app connects from the setup screen.
- 3Test, then let it runRun it once to check the result. Then the trigger takes over.
Agenta team
Agenta team
Knowledge chatbot FAQ
What does the Knowledge chatbot template do?
Answers customer questions from your knowledge base, in chat or when mentioned.
When does the Knowledge chatbot agent run?
Runs on mention or a new customer message.
Which apps does Knowledge chatbot connect to?
It connects to Notion and Slack or Discord or Telegram.
Which tools can the Knowledge chatbot agent use?
It can use Search, Get page content, Fetch conversation history and Send message.
Is the Knowledge chatbot template free?
Yes. Every template runs on any Agenta plan, including the free plan.
Can I customize the Knowledge chatbot agent?
Yes. Every skill is a versioned SKILL.md. Edit it in the playground, evaluate the change, then deploy.